Privacy Policy

This Privacy Policy applies only to information collected through our Platform and related communications (email, phone, messages, or notifications).

It does not apply to:

• Third-party websites or services linked from our platform
• Event organizers, advertisers, or partners operating independently
• Social media platforms you use to log in or interact with us

You should review their respective privacy policies separately.

We collect information in three main ways:

(a) information you provide,

(b) information collected automatically, and

(c) information received from third parties.

A. Information You Provide:

This may include:

• Name, email address, phone number
• Login credentials
• Profile details (photo, bio, preferences)
• Business or event-related information
• Messages, reviews, comments, or content you post
• Search activity and saved preferences
• Contact details you choose to upload or sync
• Information shared when contacting support
• Job-related information if you apply for a role

You may also sign in using third-party services (such as Google or LinkedIn). In such cases, we receive only the data you authorize those platforms to share.

B. Information Collected Automatically:

When you use the Platform, we may automatically collect:

• IP address
• Device type, operating system, browser type
• Pages viewed, time spent, clicks, and interactions
• Referring URLs
• Language and timezone
• Log files and diagnostic data
• Device identifiers (for mobile users)
• Approximate or precise location (if enabled)

This data helps us improve performance, security, and user experience.

C. Location Information:

If you enable location permissions, we may collect GPS or approximate location data to provide location-based features (such as nearby events).

You can disable location access anytime from your device settings.

We use cookies, pixels, and similar technologies to:

• Remember your preferences
• Improve site performance
• Analyze usage patterns
• Support security features
• Deliver relevant content

You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Third-party tools (analytics, advertising, integrations) may also use cookies according to their own policies.

We use your information to:

• Provide and operate our services
• Create and manage your account
• Enable interaction between users and businesses
• Personalize content and recommendations
• Respond to inquiries and support requests
• Send important service-related communications
• Improve performance, usability, and reliability
• Conduct analytics and research
• Detect fraud, abuse, or security issues
• Comply with legal obligations
• Communicate updates, promotions, or announcements (you can opt out)

We process personal data based on one or more of the following grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests (such as improving services, preventing misuse, analytics, and communication)

You may withdraw consent at any time by contacting us at theexpoco@gmail.com

We may share your information in limited circumstances:

A. Service Providers:

With trusted vendors who help us operate our services (hosting, analytics, messaging, notifications, infrastructure, support). These providers are contractually required to protect your data.

B. Legal and Safety Reasons:

When required by law, regulation, court order, or government authority, or when necessary to:

• Prevent fraud or illegal activity
• Protect users or public safety
• Enforce our Terms
• Protect our legal rights

C. Business Transfers:

In case of merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of that transaction.

D. With Your Consent:

When you explicitly allow us to share information for a specific purpose.

You may:

• Update or correct your profile information
• Manage communication preferences
• Opt out of promotional emails
• Disable cookies via browser settings
• Withdraw consent for certain processing
• Request deletion or access to your data

Requests can be sent to: theexpoco@gmail.com

Some requests may be limited due to legal or operational requirements.

We retain personal data only as long as necessary to:

• Provide services
• Meet legal or regulatory requirements
• Resolve disputes
• Enforce agreements

When no longer required, data is deleted or anonymized securely.

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

Despite these measures, no system is 100% secure. You are responsible for safeguarding your login credentials and notifying us of unauthorized access.

Our services are not intended for individuals under 16 years of age.

We do not knowingly collect personal data from children. If we learn that such data has been collected, we will delete it promptly.

If you believe a child has provided us information, contact: theexpoco@gmail.com

Our Platform may contain links to external websites or services. We are not responsible for their content, security, or privacy practices. Accessing third-party sites is at your own risk.

Your information may be processed or stored in India or other countries where our service providers operate. These locations may have different data protection laws.

We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

In accordance with applicable law, you may contact our Grievance Officer:

Grievance Officer – The Expo Company

Email: theexpoco@gmail.com

Address: UG-66, La-Citadel Complex, Puna Patiya, Surat, Gujarat – 395010, India

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Continued use of the Platform after changes means you accept the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

theexpoco@gmail.com